Privacy, Straight Up 🍃
Your business is your business, partner. This page tells you plain and simple what we keep when you use Reeferdude, why we keep it, and how you can ask us to let it go. No fine-print fog, just porch-swing honesty.
What we collect 🌿
We only keep what you choose to send us. When you fill something out and hit submit, that goes to the crew so we can read it and answer you. We don't go diggin' around your device for extras, and we don't build secret profiles on you.
- Order requests: name, email or phone, delivery spot, notes and the items in your cart
- Custom design requests: name, contact, notes and the design spec you built in the Design Studio
- Crew signups: name, email and what you're into
- Contact, interest, waitlist, newsletter and review forms: name, email and your message
- Arcade high-score names for the Puff Quest leaderboard
Why we keep it and who sees it
We use your info for one reason: to run the shop and talk with you. That means confirming orders, makin' your custom gear, answering questions and sendin' the updates you asked for. The crew reads it. We don't sell it, and we don't trade it for favors.
Leaderboard names are public by design, so pick a handle you're happy to share. Don't put your real name there if you'd rather stay low-key. Everything else stays inside the crew.
What stays on your device
Your chat with Ray runs in your browser. When you close the page, the conversation is gone, because the site doesn't save it. Files you attach for Ray to read are opened right in your browser and are not uploaded to a server. The site sets no cookies and runs no ad or analytics trackers right now. If that ever changes, we'll update this page first.
How long we keep it, and your choices
We keep submissions as long as we need them to run the shop and answer you. When they've done their job, we aim to clear them out. You don't have to wait on us, though. Use the contact page to ask what we hold about you, to fix something, or to have it removed, and we'll do our best to take care of it.
Reeferdude is for adults only, 18+ (21+ where required). We don't knowingly collect info from anyone under 18. If a young person sent us something, tell us on the contact page and we'll remove it.
Straight answers
Does Reeferdude save my chats with Ray?
No, brother. The chat stays in your browser while the page is open and it's gone when you close it. Nothing from the conversation is stored by the site. Only forms you submit on purpose get saved for the crew.
How do I get my info deleted?
Head to the contact page and tell us what to remove and how to reach you. We'll look it up, confirm it's yours, and aim to clear it out. Easy as a Sunday morning.
Do you sell my personal information?
Nope. We don't sell it. Your details are for runnin' the shop and talkin' with you. The do-not-sell page spells out what that means in full.
Will this policy change?
It might as the crew grows, say if we add accounts or analytics. When that happens we'll update this page so you can see it before it matters.